Welcome to Stemedix ("we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our website located at https://desk.stemedix.com/ (the "Site") and any related services, including our SMS/text messaging communications. By accessing our Site or opting into our communications, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Site or services.
1. Medical Disclaimer
The content provided on desk.stemedix.com, including text, graphics, images, and other materials, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or treatment, including regenerative medicine and stem cell therapy.
2. SMS/Text Messaging Terms (Stemedix Alerts)
By providing your phone number and opting in to receive text messages from Stemedix, you agree to the following terms regarding our SMS program:
Program Description: Stemedix uses SMS messaging to send appointment reminders, respond to inquiries regarding our services, provide customer support, and send occasional promotional offers (if explicitly opted into).
Message Frequency: Message frequency varies based on your interactions with us and your appointment schedule.
Pricing: Message and data rates may apply. Please check with your mobile carrier for details regarding your specific plan.
Opt-Out (Cancellation): You can cancel the SMS service at any time. Just text "STOP" to the shortcode or phone number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
Customer Care/Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at 727-456-8968 or [email protected].
Carrier Liability: Carriers (e.g., AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.
3. Privacy
Your privacy is important to us. Our use of your personal information, including your phone number and SMS opt-in data, is governed by our Privacy Policy. Please review our Privacy Policy at https://desk.stemedix.com/privacy-policy to understand our practices. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing purposes.
4. User Conduct
By using our Site and services, you agree not to:
Use the Site for any unlawful purpose.
Submit false, inaccurate, or misleading information through our contact or lead forms.
Interfere with or disrupt the security or performance of the Site.
5. Intellectual Property
All content, logos, text, and graphics on desk.stemedix.com are the property of Stemedix and are protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
6. Limitation of Liability
To the maximum extent permitted by law, Stemedix and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Site or SMS services; or (b) any unauthorized access, use, or alteration of your transmissions or content.
7. Modifications to the Terms
We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site or our SMS services after any changes indicates your acceptance of the new Terms.
8. Contact Us
If you have any questions about these Terms of Use, please contact us at:
Stemedix
Email: [email protected]
Phone: 727-456-8968
Address: Bayfront Medical Plaza, 601 7th Street S. Suite 565, Saint Petersburg, FL 33701, USA
Program Name: Stemedix Consultation & Wellness Updates
Program Description: Stemedix may send you text messages related to your free consultation request, including appointment scheduling, reminders, and follow-up wellness information that supports your health and fitness goals.
Message Frequency: Message frequency varies based on your interaction with Stemedix, but you can expect up to 4 messages per month.
Cost: Stemedix does not charge for this service, but message and data rates may apply from your mobile carrier.
Opt-Out Instructions: You can cancel the SMS service at any time by replying STOP. After you send the message STOP, we will send you a confirmation message and you will no longer receive SMS messages from us. If you want to join again, simply submit another form or contact us to opt back in.
Help Instructions: If you are experiencing issues with the messaging program, reply HELP for more assistance or contact Stemedix using the information below.
Supported Carriers: SMS delivery is subject to the availability and performance of your wireless carrier. Not all carriers or devices may be supported.
Dedicated to helping individuals pursue better mobility, energy, and long-term wellness through personalized guidance and thoughtful care.
Legal Business Name: Stemedix, Inc.
Address: 123 Wellness Way, Suite 200, St. Petersburg, FL 33701
Phone: 727-456-8968
Email: [email protected]
If you believe you have received messages in error or wish to update your communication preferences, please contact us using the information above.
© 2026 Stemedix, Inc. All rights reserved.